How can we help?
Start here if something goes wrong.
In the app, open Settings and tap Restore Purchases. Your plan comes back on the same Apple ID.
Email support@studiootolo.com with your iPhone model and iOS version. We usually reply within a few days.
iPhone with iOS 17 or later. Face features need a Face ID camera, and hiding drawings behind furniture in AR needs LiDAR. Android is on the way.
Questions & Answers
Is my audio or video sent anywhere?
No. Audio, video and photos stay on your device and are never sent to us.
Which instruments work?
Anything the mic can hear. Your voice or clapping works too.
Can it connect to a DAW on Mac or Windows?
Yes, over MIDI with the Mac and Windows bridges (Logic, Ableton and others). This is part of Pro.
Does it work on iPad or Android?
iPhone only for now. An Android version is on the way.
Is it free?
Free to start. Plus and Pro subscriptions unlock more templates, higher-quality recording and more export formats. The yearly plan starts with a 7-day free trial.
Where are my drawings stored?
On your device, in the Atelier. Nothing is uploaded unless you share it.
How do I cancel a subscription?
In iOS Settings, tap your name, then Subscriptions. Cancel at least 24 hours before the current period ends.